# Channel Logs

#### <span style="color: rgb(0, 51, 102);">**Overview**</span>

The Channel Logs page allows you to view the history of API calls made to the sales channels you have integrated with. You can filter and search for entries using various options, such as narrowing them by day and hour or filtering by their status: waiting, in progress, succeed, warning, failed, and info. Please refer to our dedicated documentation for detailed information on using the filters and search bar.

#### <span style="color: rgb(0, 51, 102);">**Accessing Channel** **Logs**</span>

To access the channel logs page, click on the settings icon on the left-hand side of the screen. Then, select the "Channel Logs" option, as shown in the highlighted picture below.

[![](https://documentation.despatchcloud.com/uploads/images/webp/v7/v7_ChannelLogs_Navigating.webp)](https://documentation.despatchcloud.com/uploads/images/webp/v7/v7_ChannelLogs_Navigating.webp)

#### <span style="color: rgb(0, 51, 102);">**Managing Channel Logs**</span>

<span data-preserver-spaces="true">1. Data will be listed here as the system makes calls periodically or if you trigger API calls to sales channels with your actions. They are listed from the newest to the oldest. The columns are explained below:</span>

- **<span data-preserver-spaces="true">Date:</span>**<span data-preserver-spaces="true"> Displays the full date and time for the API call.</span>
- **<span data-preserver-spaces="true">Status:</span>**<span data-preserver-spaces="true"> The status of the call. Here are the definitions of all the available statuses:</span>
    - **<span data-preserver-spaces="true">Waiting:</span>**<span data-preserver-spaces="true"> The API call has been queued and is waiting to be processed.</span>
    - **<span data-preserver-spaces="true">In Progress:</span>**<span data-preserver-spaces="true"> The API call is currently being executed.</span>
    - **<span data-preserver-spaces="true">Succeed:</span>**<span data-preserver-spaces="true"> The API call was completed successfully without any issues.</span>
    - **<span data-preserver-spaces="true">Warning:</span>**<span data-preserver-spaces="true"> The API call was completed, but there were some warnings or non-critical issues.</span>
    - **<span data-preserver-spaces="true">Failed:</span>**<span data-preserver-spaces="true"> The API call was not completed due to errors.</span>
    - **<span data-preserver-spaces="true">Info:</span>**<span data-preserver-spaces="true"> General information related to the API call.</span>
- **<span data-preserver-spaces="true">Log Type:</span>**<span data-preserver-spaces="true"> Describes the content of the API call.</span>
- **<span data-preserver-spaces="true">Message:</span>**<span data-preserver-spaces="true"> The message displayed upon completing a call.</span>

<span data-preserver-spaces="true">2. If you click any of the listed logs, you will be taken to the details of that particular log. Here, you can see the raw JSON response of the call with all the details. If you need to work on it, a copy button is provided to export the JSON response to your preferred text editor easily. On the right side of the details, you can see which user made the call, along with the request's IP address and user agent.</span>

[![](https://documentation.despatchcloud.com/uploads/images/webp/v7/v7_ChannelLogs_Explained.webp)](https://documentation.despatchcloud.com/uploads/images/webp/v7/v7_ChannelLogs_Explained.webp)